Executive / Personal Assistant / Office Management Skills – 18th June 9.30-15.30

Date Location Price / Members Price Places Trainer Book Online or Enquire
18th June 2021 @ 9.30-15.30 Online € 320.00 / € 320.00 10 available CMG Training

Tips – How to Deal With – Remote Working Difficulties – Communication Issues – Time Management

The role of the Personal Assistant / Office Manager is unlike any other, as a large range of diverse skills are required in order to really thrive and reach that next level. These days and now in a remote working world PAs / Office Managers are required to have a firm grasp of IT skills, people skills, time management and organisation skills, while also being confident and assertive. Not many other professions have that variety of skills, which is why training is particularly important in this role to stay on top of everything.

Delegates will leave with a knowledge of planning skills, body language, assertiveness and much more including tips for PA’s / Office Managers in a remote working environment, leaving attendees with the skills required to go forward in their role with renewed confidence.

This one-day course will develop your skills in areas critical to the role, it will improve your prioritisation skills, time management, goal setting, confidence, communication skills, organisational skills, event management techniques and will show you how to take complete control over your workday.

 

Course Content

How to prioritise “urgent” vs “important”

Time management techniques

Remote working – what are the top issues PA’s are dealing with

Communication difficulties the remote world has created and how to work around them.

Setting and achieving S.M.A.R.T goals

The importance of planning your work & the best approach to take.

How to stay calm, even in stressful conditions

Assertiveness and confidence – Key techniques

Essential communication skills / importance of body language & tone of voice

Important questioning and listening skills.

How to effectively organise your workflow to get more done.

Event management techniques

Email Management / telephone skills

Minute-taking skills

Techniques for dealing with multiple managers and bosses.

How to utilise I.T. to help manage your day

 

Who Should Attend?

This course will provide huge value to personal assistants, executive personal assistants, secretaries at all levels, senior administrators & office managers. The course will also be of benefit to anyone in any role who is looking to improve their time management, communication, and prioritising skills in particular.

 

Certification

On completion of this one-day training course, you will receive your CMG Masterclass Certificate of Attendance in Executive Skills.