Course Introduction:
This course gives an excellent insight into all the main functions of the HR Manager’s role, showing how they support all the members of an organisation at every stage in the employment cycle. You’ll learn the skills of effective recruitment and selection, training and development, and establishing
robust systems, as well as all the techniques, knowledge and strategies you’ll need to keep every member of a team engaged, productive and feeling valued. You’ll also come away with a very thorough and reliable working knowledge of employment rights, the importance of proper procedures and
effective methods for dealing with performance issues and workplace disputes.
Find out more about studying Professional Diploma in HR Management in this video by our industry expert lecturer.
Who is this course for:
This course is aimed at those working within or seeking to enter the HR profession as well as anybody with people management responsibilities. The course is suitable for anyone who is in the early to mid-career professionals.
The course covers topics like employment law, HR in today’s world, strategic HRM, interventions and many more. The course will enable participants to develop the key skills and knowledge to operate successfully in HR as well as give them a practical toolkit to use which is grounded in best practice and up to date thinking.
Learning Outcomes:
By the end of this course, learners will be able to:
- Demonstrate a practical working knowledge of all the main aspects of the HR Manager’s role
- Put into effect clear procedures for all stages of the employment cycle: recruitment and
selection, appraisals etc. - Strategise in terms of Learning and Development, Workforce planning
- Follow correct employment law and adhere to stated policies
- Demonstrate understanding of soft skills of HR management: motivation, empathy, conflict
resolution etc.
Course Schedule:
- Live Online – Part-time: once a week, 6.30pm to 9.30pm, 12 weeks
- Starting 16th January
Course Breakdown:
1. Introduction to Human Resources Management
HRM definition
Evolution of HR
Strategic HRM
Best practice
Role of HRM in the employee lifecycle
HR department structure & careers
2. Workforce Planning & Recruitment
Recruitment trends and COVID-19 implications
Recruitment vs. selection
Workforce planning
Legislation and regulation
Recruitment funnel
Recruitment stages
3. Selection
Bias and stereotyping
Interview experiences, principles, and techniques
Remote interviewing
Assessments and feedback
Making offers
Pre-employment checks
4. Onboarding & Probation Management
Types of employment contracts
Different employment laws in Ireland
New joiner experience and checklists
Induction design principles and content
Probation management
Probation extension and termination
5. Reward & Recognition
Reward v recognition
Types of reward and benefits
Motivators vs. dissatisfiers theory
Employee wellness programmes
Recognition
Creating recognition programmes
6. Performance Management
Performance management benefits and cycles
Performance objectives and expectations
Personal development plans
Ongoing coaching and communication
Performance rewards and underperformance
Driving a culture of feedback
7. Disciplinary & Grievance Management
Fair process
Dismissal and unfair dismissal claims
Informal resolution
Investigation process
Disciplinary sanctions
Grievance procedures and conflict resolution
8. Organisational Design & Change Management
Organisational design principles
Change management principles
Tips for effective change management
Good communication during change
Redundancy
Alternative roles
9. Learning & Development
Organisational learning and development (L&D)
Evaluating L&D programmes
Adult learning types and styles
Designing L&D programmes
Succession planning
Talent review sessions
10. Attendance & Leave Management
Statutory and non-statutory leave
Maternity, paternity, and parental leave
Force majeure
Sick leave and absence management
Return to work management
Employment Equality Act – disability
11. Dignity at Work & Future of HR
Dignity at work
Diversity, inclusion & discrimination
Bullying, harassment, and sexual harassment
Artificial Intelligence and data analytics
HR technology – practical applications
The future of HR
12. Course Summary & Assignment Overview
Course Summary
Assessments
Course Assessment:
Weekly learner log (40% of final grade) due at the end of the course
A 3,000-word written assignment (60% of final grade) due two weeks after the course completion
The course will be assessed through weekly learning logs and a case study assignment. There is also a minimum attendance requirement (80%). Upon successful completion of the HR Management programme, you will receive a UCD Professional Academy Diploma.
Certification:
UCD Professional Academy courses are not on the NFQ as this is an academic framework. whereas UCD PA are more practical skills building diplomas aimed at working professionals needing courses for career advancement. Thus they do not focus the learning on academic research/writing theses/ but more on the practical application of skills in the workplace. Courses are taught by industry experts in the field focusing on critical skills gaps in industry today. You can read more about UCD PA awards and the companies training with them on their website. There is huge recognition among employers for these qualifications for staff, you can view a recent case study with An Post here.