Certified Sales Professional Online: “Customer Insight – Understanding Your Prospect” – 18th of February 2025

Certified Sales Professional Online: “Customer Insight – Understanding Your Prospect” – 18th of February 2025

Develop your sales skills and advance your career with a globally recognised qualification.

Dates: 18th of February – 18th of April 2025 recurring as and when is needed

Class Times: None – Fully asynchronous digital learning – self-paced. Supported with virtual group sessions to be scheduled at enrolment

Full Fee: €825 PP

Skillnet Funded Fee: €575 PP

Who is this course  aimed at:

Professionals in a sales/commercial (or related) role.

Course Overview

Learners develop a profound understanding of their prospects by mastering the art of empathy, motivation analysis, and effective questioning. This course is designed to enhance their ability to engage with prospects deeply and insightfully, ultimately leading to stronger sales outcomes.

Learning Objectives

Learners will be equipped with the skills and knowledge to view their sales opportunities through the eyes of their prospects, understand their motivations, and engage them with precision and empathy, leading to more effective and successful sales engagements.

Certification/Level/Accreditation Body

  • 4 Credits [40 notional hours] at SCQF Level 9 – equivalent to NFQIE Level 7 and the European Qualifications Framework.
  • Credit rated by the Scottish Qualifications Authority.

 

About ESI Micro-Credentials

  • ESI’s Micro-Credentials provide an immersive learning experience that develops the sales skills that employers are looking for today – online and applied on the job in real time.
  • The proprietary curriculum has been developed by ESI in conjunction with its independent Advisory Board – The Global Sales Skills Council. The programme is university credit[1]rated and consists of a range of standalone – and stackable – micro-credential courses.
  • ESI graduates take a personalised pathway through the programme and a suite of
    certification options. Each micro-credential achievement builds to a more senior
    certification – ultimately leading to ESI’s flagship Professional Diploma that is portable and mapped to the European Qualifications Framework.
  • All learning and support are delivered digitally via the ESI Growth+ platform and learners
    get a subscription to ESI – enabling a truly self-paced journey through up to 200 notional
    hours of learning. All with constant support & guidance provided by your personal Learning Advisor from the ESI Customer Success team.
  • Learning includes online instruction materials; an experimental mode where learners can reflect & test the concepts they have learned in their working context; and a wide range of exercises to drive real time on-the-job application of what they have learned.
    Learning is assessed and behavioural change is recorded via a number of submitted
    Impact Statements

 

ESI Learning at a glance

  • 2-3 hours per week
  • Personal Learning Advisor
  • Multiple certification options
  • University Credit-Rated programme Subscription to ESI for 3 to 12 months
  • Online delivery format
  • Applied on the job in real time
  • Corporate licences available

 

Click here to learn more about the ESI Institute.